|Type||Public (OMX: TWW SDB A, TWW SDB B)|
|Industry||Telecom, financial, travel & leisure, utility and retail.|
|Founded||1995 in Sweden|
|Products||Customer Relationship Management, Credit Management, Interpretation, Legal Services|
Transcom WorldWide S.A. is a customer relationship management and debt collection company founded in 1995 by Kinnevik. Operations are located in Europe, North and South America, Asia and Africa. Transcom employs over 20,000 people throughout its 75 sites worldwide. Johan Eriksson was appointed as CEO and President on December 2011.
Transcom WorldWide is present in 75 contact centers in the following countries: Austria, Belgium, Canada, Chile, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, the Philippines, Poland, Portugal, Romania, Serbia, Slovakia, Spain, Sweden, Switzerland, Tunisia, United Kingdom, and the USA .
On 27 August 2007, Transcom announced that it had acquired 100% of NuComm International for $90 million CAD (€63 million). An initial payment of $50 million CAD (€35 million) was paid with the remainder being subject to a two tier earn-out ending in December 2008. The earn-out was based on a multiple of operating profit, capped at a maximum of 9x EBIT for the complete deal.
NuComm had revenues of $122 million CAD (€85 million) for the twelve months ended 31 July 2007. Réal Bergevin, the founder and CEO of NuComm, signed a contract to remain with the business under the new ownership.
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