National e-Governance Plan
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NeGP (National e-Governance Plan) is a plan of the Government of India to make all government services available to the citizens of India via electronic media. This plan was an outcome of the recommendations of the second Administrative Reforms Commission.[1] It is under the administration of the Department of Information Technology of the Ministry of Communications and Information Technology, Government of India.[2]
Background
The 11th report of the Second Administrative Reforms Commission, entitled "Promoting e-Governance - The Smart way Forward", established the governments position that an expansion in eGovernment is necessary in India.[1] The ARC report was submitted to the GOI on 20 December 2008.[3] The report cited several prior initiatives as source of its inspiration including reference to the Singapore ONE programme. To pursue this goal, the National e-Governance Plan was formulated by the Department of Information Technology (DIT) and Department of Administrative Reforms & Public Grievances (DAR&PG).[2] The program required the development of new applications to allow citizen access to government service through Common Service Centers; it aims to both reduce government costs and make access to services easier.[1][2][4]
Governance
NeGP is monitored and coordinated at the highest level by the National e-Governance Advisory Group.[5] Appointments to the Group were done in first week of November, 2010 with its first scheduled meeting on 12 November 2010. It is headed by the Minister of Communications & Information Technology, Government of India.
Implementation
Infrastructure
The plan includes development of the National/State Service Delivery Gateway (NSDG/SSDG),[4]State Wide Area Networks, State Data Centres (SDC), Common Services Centers (CSC) and development of eForms for service delivery.[6] The infrastructure requirements of NeGP are broken down into core and support infrastructure requirements.
The core infrastructure consists of National eGovernment Intranet (NICNET, ERNET and other service providers), state wide Intranets, National eGovernment Data Center, State Data Centers, Security Infrastructure (PKI etc.), Resource Centre for eGovernance, GIS National Spatial Data Infrastructure and Language Resource Centre.[7]
The support infrastructure includes service delivery infrastructure at state, district, block and village levels including wireless infrastructure for last mile connectivity.[7] Further E-post and integrated service delivery front ends like the proposed Common Services Centers (CSC) are required.[7] as part of the support infrastructure
Web enabled delivery of public services
NeGP comprises 27 Mission Mode Projects (MMPs) [2] encompassing 10 Central MMPs, 10 State MMPs and 7 Integrated MMPs including National Portal of India, spanning multiple Ministries/ Departments.[8] It was approved on 18 May 2006 [8] by the Government of India.
eGov Knowledge eXchange
To assist the government the NISG (a non-profit organisation) started a portal project called eGov Knowledge eXchange.[9] It is a collaborative effort to collect, develop and share knowledge and material on eGovernance initiatives across the different government agencies, state government, union government and private institutions of India. The objective is collective learning from each others projects and learning lessons. Like other collaborative portals, content development is shared by stakeholders of eGovernance: the Department of Information Technology (Government of India), Central Ministries & State Governments in India, Academics, and Industry working in the domain of e-Government. This portal aims to develop knowledge about eGovernance domain from public, private and government levels.
Criticism
Lack of Needs analysis, business process reengineering, interoperability across MMPs, coping with technology trends like mobile, cloud computing, digital signatures are some of the limitations [10]
References
- ^ a b c "Second Administrative Reforms Commission Report". Arc.gov.in. Retrieved 2011-03-01.
- ^ a b c d "Department of Information Technology, Ministry of Communications & IT, India". Mit.gov.in. Retrieved 2011-03-01.
- ^ "Second Administrative Reforms Commission Preface to the Report" (PDF). Retrieved 2011-03-01.
- ^ a b "India Development Gateway". Indg.in. Retrieved 2011-03-01.
- ^ "National e-Governance Advisory Group reconstituted". Pib.nic.in. Retrieved 2011-03-01.
- ^ "NeGP overview" (PDF). Retrieved 2011-03-01.
- ^ a b c "eGov approach in India" (PDF). Retrieved 2011-03-01.
- ^ a b "Mission Mode Projects". Mit.gov.in. 2010-08-13. Retrieved 2011-03-01.
- ^ "eGov Knowledge eXchange". Nisg.org. 2010-02-06. Retrieved 2011-03-01.
- ^ Revisiting NeGP: eBharat2020:The proposed future NeGP 2.0 by CSR Prabhu in CSI Communications Oct 2011 (access date 5 Mar 2012)
